Vittorio Carta, FSM
Full Service Model (FSM) is a rail distribution industry initiative launched in 2013 aiming at developing an Open IT Specification und enables B2B data messages exchange along the online distribution value chain
FSM relies on and goes upon European regulation regarding distribution and ticketing (e.g. TAP-TSI), complements costly individual bilateral IT-solutions between distributors and rail service providers.
FSM follows a step-wise approach, i.e. it focuses on rail products in the beginning so as to manage complexity und considers at the same time the context of multi-modality and allows, future enhancements in the direction of other modes of transport
The distribution initiative Full Service Model (FSM) is the UNIQUE CURRENT EXAMPLE OF A COMBINED RAIL DISTRIBUTION SECTOR (RAILWAYS AND TICKET VENDORS TOGETHER!) RESPONSE to the need for an open, plug-and-play IT framework for the distribution of rail passenger services.
FSM allows operators to best manage commercial business and customer interfaces in an (intermodal) ticketing world.
FSM offers the railway undertakings a means of compliance with the requirements of the Directive 2016/2370 to establish EU-wide through-ticketing systems that needs to be fulfilled by 2021, a deadline set in the fourth railway package.
Current FSM specifications, available since end of 2016, are written in SOAP. The migration of the FSM specifications to JSON/REST into the so called “FSM 2.0”-specifications has been approved in 2019.
To recapitulate: the scope is to have a JSON/REST-based FSM API which can be implemented and tested easily. The mid-term goal of FSM 2.0 is a “Minimum Viable Product” (MVP) by mid-2020 the latest, available for railways and ticket vendors to implementing / “consuming” it.
Begoña Delicado, TSGA
TSGA (TAP TSI Services Governance Association) was set up in December 2016 by DB, Trenitalia and SNCF Mobilités, as founding members, in order to build the TAP TSI regulatory services and make them available for rail stakeholders, as stated in the TAP TSI Regulation.
The TSGA constitutes one of the key milestones towards fully implementing the Regulation, acting as an enabler of rail businesses to step further in the field of digitalization.
Moreover, TSGA will improve the ultimate benefit of European rail travelers, by ensuring to European actors in the railway sector including ticket distributors, that basic ticketing related information are widely provided, thus indirectly, make it available to travelers in an easier way.
In particular, this will be achieved by providing access to all TAP TSI Stakeholders (Railway Undertakings and rail ticket distributors) to the following regulatory services:
• Registry Data service. It indicates where to find all types of resources requested by TAP regulation, such as timetables, fares, reservation system, public keys for print@home tickets and notifies about any changes for those resources.
• Reference Data service. It provides standardized location information and code lists for rail stations in the European Union.
• Data Quality Management service. It is a tool aiming to control the format quality of the data available in the Registry Data and in the Reference Data services.
All the above functions are related to ticketing, aiming at improving the data exchange among passenger Railway Undertakings, and between passenger Railway Undertakings and third parties, ultimately providing travellers with higher quality information.
After months of intensive work, the TSGA regulatory services were officially implemented in August 2019 and made available for TSGA members since September 2019 and to all interested stakeholders as from October 2019.
TSGA counts with 6 members now with DSB, NS, SBB, and is looking forward for other European rail stakeholders to join the association.
All the information about the terms and conditions of the license is available at TSGA web site https://tsga.eu.